About
The team behind your store.
Assurna is a fully managed ecommerce platform. One team runs your store, payments, accounting, and support. You run the business.
Our mission
Give ecommerce businesses more value than anyone else.
You should run your business, not your technology. We take the whole store side off your plate, care for it like it's ours, and keep making it better.
Why Assurna exists.
Store owners build real things. Products people love. Brands people trust. Teams that ship every day.
Then the technology takes over. Apps break at the worst time. Fees climb every year. Support sends an automated reply. The developer stops answering. The owner becomes the one person holding it all together.
We think that is backwards. The store should carry the owner, not the other way around.
So we built Assurna. One team that owns the whole store, knows the business behind it, and answers when you call. We are passionate about ecommerce, and it shows in the work.
How we operate.
Four commitments we make to every business.
- 01
One accountable team.
Store, payments, accounting, and support. One team owns it all. One call when you need help.
- 02
A dedicated account manager.
One person who knows your business inside out. Not a ticket queue. Not a phone tree.
- 03
100% US-based. Zero outsourcing.
The people you meet are the people doing the work. That never changes.
- 04
We stay after go-live.
The relationship starts at launch. It does not end there. We keep reviewing and improving your store as you grow.
What we believe.
Simple ideas. We hold ourselves to them every day.
Your win is our win.
We only do well when your store does well. That keeps us honest and keeps us hungry for your growth.
People first, always.
Real people answer. Real people fix things. Real people celebrate with you when sales hit a record.
Do the right thing when no one is looking.
Clear pricing. Honest advice. If something is not worth your money, we say so.
Care for every store like it's ours.
Small detail or big launch, we treat your store the way we would treat our own business.
Keep it simple.
Plain answers. No jargon. You should always understand what we did and why it matters.
Never stop improving.
Your store should be a little better every month. We keep raising the bar without you asking.
Where to find us.
Office
9442 Capital of Texas Hwy N, Suite 500
Austin, TX 78759
Phone
(877) 277-8762