Accessibility Statement

1. Our Commitment

ASSURNA, Inc. (“ASSURNA,” “we,” “us,” or “our”) is committed to ensuring that our website and digital platform are accessible to all individuals, including those with disabilities. We recognize our responsibility under the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and applicable state and local accessibility laws to provide equal access to our services, information, and functionality.

We believe that every individual — regardless of ability — deserves full and equal access to the health intelligence tools and information we provide. Accessibility is not an afterthought; it is an integral part of how we design, develop, and maintain our digital presence.

2. Accessibility Standards

ASSURNA strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). These guidelines define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Where technically feasible and appropriate, we also reference WCAG 2.2 guidance to incorporate the most current accessibility best practices.

3. Measures We Take

ASSURNA takes the following measures to ensure the accessibility of our website and platform:

• Incorporate accessibility considerations into our design and development processes from the earliest stages.
• Use semantic HTML, ARIA (Accessible Rich Internet Applications) landmarks, and roles to support assistive technology navigation.
• Provide text alternatives for non-text content, including images, icons, and media.
• Ensure sufficient color contrast ratios for text and interactive elements in compliance with WCAG 2.1 AA thresholds.
• Support full keyboard navigation and operability across all interactive components.
• Design responsive layouts that function across screen sizes, devices, and zoom levels up to 200%.
• Conduct periodic accessibility reviews, including manual testing and automated scanning.
• Train our team members on accessibility principles, standards, and best practices.
• Engage third-party accessibility evaluation when appropriate.

4. Conformance Status

We are continually working to improve the accessibility of our digital platform. While we strive for WCAG 2.1 Level AA conformance across all pages and features, we acknowledge that some content or functionality may not yet fully meet every guideline. We are actively identifying, prioritizing, and remediating any accessibility gaps.

Our conformance efforts are ongoing, and we regularly update our platform as accessibility standards evolve and as we identify areas for improvement.

5. Compatibility

ASSURNA's website and platform are designed to be compatible with the following assistive technologies and environments:

• Screen readers, including JAWS, NVDA, VoiceOver (macOS/iOS), and TalkBack (Android).
• Screen magnification software.
• Speech recognition software.
• Operating system accessibility features, including high contrast modes and text resizing.
• Current versions of major web browsers, including Chrome, Firefox, Safari, and Edge.

6. Known Limitations

Despite our best efforts, some areas of our platform may present accessibility challenges. Known limitations include:

• Third-party integrations: Certain third-party integrations, widgets, or embedded content (such as data visualizations from external providers) may not fully conform to WCAG 2.1 AA standards. We work with our partners and vendors to advocate for accessibility improvements to their products.
• PDF documents: Some PDF documents or downloadable content may not be fully accessible. We are working to remediate existing documents and ensure new documents meet accessibility requirements.
• Data visualizations: Dynamic or interactive data visualizations (charts, graphs, biomarker displays) may have limited screen reader support. We provide text-based alternatives and data tables where possible.

7. Feedback and Contact

We welcome feedback on the accessibility of ASSURNA's website and platform. If you encounter an accessibility barrier, have difficulty accessing any content or feature, or have suggestions for improvement, please contact us:

When contacting us, please include the following information to help us address your concern as effectively as possible:

• The URL or page where you encountered the issue.
• A description of the accessibility problem or barrier.
• The assistive technology and browser you were using (if applicable).
• Your preferred method of contact for follow-up.

We aim to acknowledge accessibility feedback within two (2) business days and to provide a substantive response or remediation plan within ten (10) business days.

8. Enforcement and Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may have the right to file a complaint with the U.S. Department of Justice, the Federal Communications Commission (FCC), or your state's attorney general or civil rights office. You may also have the right to pursue legal remedies under the ADA, Section 508, or applicable state accessibility laws.

We encourage you to contact us directly first so that we may work with you to resolve any issues promptly and in good faith.

9. Third-Party Content

Our platform may link to or incorporate content from third-party websites, services, or applications that are not owned or controlled by ASSURNA. We are not responsible for the accessibility practices of third-party content. However, we endeavor to select vendors and partners who share our commitment to digital accessibility, and we encourage them to adopt WCAG 2.1 AA conformance.

10. Continuous Improvement

ASSURNA is committed to the ongoing improvement of our digital accessibility. Our accessibility efforts include:

• Periodic audits of our website and platform against WCAG 2.1 AA success criteria.
• Integration of accessibility testing into our software development lifecycle (SDLC).
• Monitoring of evolving legal requirements and accessibility standards at the federal, state, and international level.
• Engagement with users who rely on assistive technologies to gather real-world feedback.

11. Applicable Law

This accessibility statement is provided in connection with ASSURNA's obligations under applicable federal, state, and local laws, including but not limited to:

• Title III of the Americans with Disabilities Act (ADA), 42 U.S.C. sections 12181–12189.
• Section 508 of the Rehabilitation Act of 1973, as amended, 29 U.S.C. section 794d.
• Applicable state accessibility and anti-discrimination statutes.
• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as referenced by the U.S. Department of Justice.